Privacy

What we do with your details

We sell tea by the case. We collect what an order needs and nothing else. This page says exactly what that is, who else sees it, and how long we keep it.

Last updated 13 September 2026

What we collect

When you place an order we ask for:

your name
your email address and phone number, so we can reach you about the delivery
the delivery address, including the postal code
anything you type in the notes box, such as a buzzer code

That is the whole list. We do not ask for a date of birth, we do not ask you to make an account, and there is no account to make.

What we never see

Your card details. Paying by card sends you to Stripe's own payment page. The card number is typed there, on Stripe's systems, and never passes through this website. We are told whether the payment worked, the last four digits, and nothing more.

Who else sees your details

Stripe handles the payment and emails your receipt. Stripe is a payment processor with operations in the United States, so your name, email and payment details are processed outside Canada.
Cloudflare hosts this website and stores the order. Their servers keep standard security logs, which include the IP address a request came from.
OpenStreetMap is sent your street address, city and postal code once, to work out how far the delivery is and what it costs. The answer is kept for 30 days so that quoting and charging agree, then deleted. Nothing else about you is sent.
Google Fonts serves the typefaces on these pages, so Google receives your IP address and browser when a page loads. No cookie is set by it.

Nobody else. We do not sell, rent or trade your details, and we do not share them for anyone else's advertising.

What stays in your browser

There are no tracking cookies on this site. No analytics, no advertising pixels, no third-party trackers. That is why you were never shown a cookie banner.

Two things are stored on your own device, and never sent anywhere:

your basket and the postal code you typed, so the basket survives closing the tab
the address you are part way through typing at checkout, which is erased when you close the browser

Clearing your browser data removes both.

How long we keep it

Orders are business records. Canadian tax rules require a business to keep its sales records for six years, so we keep an order for We keep an order for seven years. That is not a choice: the Canada Revenue Agency requires six years of records plus the current one, and an order is a record of a sale. After that it is deleted.

The delivery distance lookup is deleted after 30 days. The payment record is held by Stripe under their own retention rules.

Your say over it

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. We will do that, except where we are required to keep a sales record for tax. Write to hello@spicesudicoldtea.ca or call (647) 764-8998, and we will answer within 30 days.

If you are not happy with how we handle it, you can complain to the Office of the Privacy Commissioner of Canada.

Who we are

Spice Sudi Cold Tea
296 Rexdale Blvd, Unit 34, Etobicoke, ON M9W 1R6
hello@spicesudicoldtea.ca

Changes

If this policy changes, the date at the top changes with it. We will not apply a new policy retroactively to an order already placed.